FAQ

Common questions. Straight answers.

What's your minimum order?

24 pieces per design for screen printing. Need fewer? DTF transfers have no minimum, ask when you reach out.

How long does an order take?

10 to 14 business days once you approve your proof, then you pick up or we ship. Got a hard deadline? Tell us in your first message and we'll be straight about whether we can hit it. Rush is sometimes possible.

How does pricing work?

Price depends on the garment, the quantity, the number of print locations, and the colors per design. The more you order, the lower the per-piece cost. We don't publish a price sheet because every job is different. Send the details and you'll get a real number within one business day.

What file formats do you accept?

Vector is best (AI, EPS, or PDF with outlined fonts). Raster files (PNG, PSD, TIFF) work at 300 DPI at final print size. Not sure your file is ready? Send it and we'll tell you what we're working with. Full artwork guidelines.

How many colors can you print?

Up to 4 spot colors per location as standard. More colors, gradients, or photographic art usually runs better as DTF or a simulated-process job. We'll tell you which fits.

What's the difference between screen printing and DTF?

Screen printing pushes ink through a mesh screen onto the garment. It's the most durable and the best value once you're past a couple dozen pieces. DTF transfers work at any quantity and handle complex, full-color art, but cost more per piece. We'll tell you which makes sense for your job.

Do you offer design help?

Yes. The owner designs an apparel brand, so real design help is on the table when you want it. We won't touch your design unless you ask, but if you want it cleaned up, laid out, or built from scratch, that's a conversation.

Do you do embroidery?

Yes, for hats, polos, and jackets. Digitizing is a one-time $25 per design, and you keep the file for every reorder. More on embroidery.

Do you do signs and banners?

Yes. We design, quote, manage, and guarantee signage under Moshprint LLC and produce it through a trade print partner, so you get one accountable contact for your shirts and your signs both. See signage.

Can I mix sizes in one order?

Yes. A standard size run (S to XXL) mixes at no extra charge. Sizes beyond that range can affect pricing, ask when you quote.

Can I pick up locally?

Yes, at our Latrobe, PA location. We'll set up timing once your order is in production.

Do you ship?

Yes, nationwide. Shipping is calculated at quote time based on size and destination.

What if I don't have print-ready artwork?

Send what you have. If it's workable, we'll tell you. If it needs cleanup or vectorizing, we'll tell you what that takes. We won't waste your time or ours.

Can you match a specific color?

We match your color spec as closely as we can. Exact matching in screen printing depends on the garment color and ink mix, and we'll flag any risk of variance up front.

Still have a question?

Send it over and you'll hear back within one business day.